Camille Obadia wants you to be happy with your purchase but we understand that from time to time you may wish to return a product to us.
The product in question must be returned to us within 14 days of the purchase date in order to be eligible for a refund or exchange.
Please use the original packaging, if possible, and seal the package securely with tape.
We recommend using protective packing to minimize any damage to the product.
Remove any other labels from the package.
We recommend that you insure the package when sending and retain the receipt.
Camille Obadia is not responsible for return postage, the cost of insurance, or lost or undelivered items.
Items must be received before the refund or exchange is processed.
If a package is returned to our warehouse as undeliverable and you choose to have your package reshipped, there will be a charge.
Shipping and handling costs are not included in refunds or exchanges. If a customer wishes to return or exchange an item, the customer shall bare the cost of the shipping.
Given the cosmetic nature of our products, we do not provide refunds or returns for opened or used products. As our business is based on honesty and integrity, we appreciate and expect the same from our customers.
Camille Obadia reserves the right to deny a refund or exchange request if we feel the reason is unacceptable.
Only one refund/exchange per customer.
Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has been submitted.